Posted by olga at 11:24 PM

Hello Everyone,

we have been reading your latest blog comments and they are very hurtful and disappointing. We set up this blog to get your feedback and comments, but to have people go so far as to refer other sites USING our blog is just disrespectful. We want to say the following things on the latest issues brought up on the blog:

1. Jackpots in fixed pot games - these were not “quietly” disabled as some of you suggest. Since the move, GM Bill, GM Catie, and GM Abi have had to MANUALLY re-configure all our jackpots - that’s roughly 5000 games! It takes time for everything to be set up exactly as it was and rest assured that they will be placed back in those games. It hurts us that you would think we are trying to swindle you - we take pride in running one of the top paying Bingo sites out there today.

2. Credit cards - Having easy funding up on Bingomania is our number one priority, however we rely on other companies for this service, so any time estimates which we give to you are the same estimates given to us - we just pass it on =)

Having said this, we will finish setting up the jackpots within a couple of days. We will also have credit cards back up within a week or two - we can’t give any specific dates because it is out of our control.

We’ve been working extra hard at making BingoMania the bestest ever:

We welcomed you with a free $5 bonus to test try our games. We have enabled 100% deposit bonus on all eWalletXpress deposits to offset the fees and a whopping 250% deposit bonus for your very first eWalletXpress deposit. For those of you who haven’t been able to deposit, we ran a fun free roll - and of course we made it inclusive to all our members. We have worked very hard to make this upgrade happen, and although it’s not perfect, we did it to make our servers stable and safe for you.  We have added tons of new games, Mini Slots, Bingo Bets, Keno and more. We will have a BIGGIE tourney for Valentine’s Day with a special twist which will be a surprise. *deep breath* Phew! We are sad to see that all our efforts are going unnoticed =(

We would like to thank all those players who have supported us through this big change. And to all those players who are in some way dissatisfied or unhappy with Mania - our apologies, we are doing our best to keep BingoMania safe, fair and fun for everyone.

Sincerely,

The BingoMania Family

Notes on blog use:

- Please do not use the blog for support requests because there are hundreds of comments and it is impossible for our staff to catch them all
- Please do not post comments unrelated to the blog post topic
- Absolutely no advertising of other Bingo or Casino websites is permitted
- If you have a personal issue relating to the status of your account or technical difficulties, use our help desk system to submit a ticket

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106 Responses to “To All the Bloggers…”

  1. 1
    To All the Bloggers… · Bingo News Pinged With: @ 11:36 pm on January 21st, 2008

    […] Original post by Bingo Blog - ManiaStu - BingoMania.com […]

  2. 2
    ABingoWinner Said @ 11:55 pm on January 21st, 2008

    I am speaking on my behalf. I don’t know about the rest of the roomies. But all I wanted was a response and thank you for giving it to me. I think maybe had you given this response a little earlier things may not have gotten out of hand…so to speak. Again~thanks. This is much appreciated. I understand the hard work it is for you guys with the upgrade and such. But an update to your loyal players is critical. Were siting here seeing all this stuff disappear with no explanation. So please understand most of our frustration. I feel well informed now.

    Thanks,
    ABingoWinner

  3. 3
    olga Said @ 12:20 am on January 22nd, 2008

    Hiya Winner - granted, sometimes it will take time for us to respond. It’s a very hectic time here at Mania right now, so please allow at least 2 business days for feedback to be posted on the blog - remember, we have to read all those comments before replying! We try to keep you all as informed as possible, and that’s why we set up this fancy blog here. We love hearing from you and do take your comments to heart

  4. 4
    ABingoWinner Said @ 12:23 am on January 22nd, 2008

    tyvm Olga :) and thanks again for the update!

  5. 5
    Blog » Blog Archive » To All the Bloggers… Pinged With: @ 12:27 am on January 22nd, 2008

    […] olga wrote an interesting post today on To All the Bloggersâ

  6. 6
    Many Credit Card Options » Blog Archive » To All the Bloggers… Pinged With: @ 12:35 am on January 22nd, 2008

    […] Read the rest of this great post here […]

  7. 7
    olga Said @ 1:22 am on January 22nd, 2008

    Q: What are all these “pings”??

    A: These are other Bingo or Blog websites that constantly check for updates on our blog by sending us quick “heya, got an update?” requests a.k.a. “pings”. If our blog has been updated, they post a link to the latest post on their website.
    Altogether a good thing :)

  8. 8
    ABingoWinner Said @ 1:30 am on January 22nd, 2008

    was wondering what that was lmaoooooo

  9. 9
    Make Me Red Said @ 2:26 am on January 22nd, 2008

    I have a question when was this fun free roll done? I do not think I got anything in my e-mail about it and I can’t deposit.

  10. 10
    Evaanett Said @ 2:39 am on January 22nd, 2008

    Just wanted to say i love u guys for working so hard to make us happy :) U guys are doing a great job.

  11. 11
    olga Said @ 2:59 am on January 22nd, 2008

    Make Me Red - the free roll was held on Friday, for details on time, eligibility requirements, and how to get an exception, please see the previous blog post. Sorry you missed it :(

  12. 12
    gsfan Said @ 3:44 am on January 22nd, 2008

    i like to say to tyvm for this unfortunate letter u had to post here. i was also very upset on some things posted but i kept my opinion to myself
    i know all of u at mania are working very hard 24/7 to get all the problems straighen out, especially easy funding.i have posted i am patiently waiting for it to be back and that the best thing to do is be patient.i did not say a negative thing on here but for the ones that i hope they come and appologize. TYVM mania for mi\aking this site the best it can be and hope u knoi\w i will never say a negative thing on here, if i do please close my acct.loyal fan..mark

  13. 13
    Red4speedy431 Said @ 6:02 am on January 22nd, 2008

    Hi Stu and all, I was just angry last when I posted my blog.I certainly hope this site gets back to our Wonderful Bingo Mania. We all don’t want to ever go elsewhere. We just want it back the way it was, and I think you will try to do that.Thank You for responding to our concerns. If you had done this earlier we would not have been so upset. I know things change ,but all we see is changes and no response to our questions. Again, thank you for the post.I do apologize for my blog. Please accept my apologies. We look forward to our CC being back up and even a chance to play here in the USA. Our government has hit us with a huge BAD thing, just because we want to spend our money the way we want,not worry about us being taxed for some winnings . I think all will say we spend way more than we ever win, and to not be able to enjoy even a minor thing like playing online is ridiculous. They (our Government) want their hands on all our money and they will succeed if we the people let them. Instead of us sitting here and letting it happen, we should go to the Capital and let our concerns be heard.We should all write our Congressmen and tell him to stand up for us.Again please accept my heartfelt apologies. We really do love it hereand want it to be fair to us all. How about fixing the slots back also. Okay bye for now.

  14. 14
    flower61 Said @ 6:51 am on January 22nd, 2008

    hi all just one thing manias the best the _ ell with the rest and plz thank your wonderful staff for all their hard work gooo mania

  15. 15
    eden1963 Said @ 6:51 am on January 22nd, 2008

    Keep up the good work Mania, I never doubted you for one second. I’ve been on the other side of a site upgrade and know all the headaches and set backs that go alongh with one.
    Sometimes folks just feel the need to vent, especially when they have no idea how much work it takes to upgrade games etc.
    Some things are just beyond anyone’s control and others just take much time.
    Got my seat belt on and hanging on for the bumps in the road that may occur from time to time, but not going anywhere else.
    Thanks for all you have and will do for us.

  16. 16
    Ms.Ebb Said @ 7:02 am on January 22nd, 2008

    Thank you mania! This is a great site and i really enjoy the Gm”s and the roomies. Irelize you have all worked very hard on getting this together. Thank You again!

  17. 17
    Kimmers62 Said @ 7:42 am on January 22nd, 2008

    Thank you for the explanation. Roomies have been blogging about these very issues for many days with no response from you. I am sure you knew before today that you were working on the very issues the roomies were complaining about, but with no response from Bingomania you let them just go on thinking the worst. Misinformation can cause much harm. I do fault Bingomania for all the misinformation and lack of communication that should have been told in the blog on the first day they knew things had to be reset manually.

    I will give it some time and see. Thank you Olga for your response to me personally. Good luck.

  18. 18
    Make Me Red Said @ 8:33 am on January 22nd, 2008

    Ok Olga I was in that on Friday I thought I had missed something but I didn’t.There was alot of people playing that Friday you mean all of those people are not able to fund here at all? Boy if that is true must be hurting bingomanias pocket book really bad.

  19. 19
    emommy Said @ 9:31 am on January 22nd, 2008

    Olga,

    I guess maybe im not understanding the part about the GM’s being the ones who “manually reassign” the jackpots?

    The GM”s seemed as confused as the rest of us when it came to the fact that the PJP was not showing up on fixed pots.

    I have always found all of the GM’s to be awesome and so if they were busy reassigning games…why wouldnt they have stated that when we kept asking?

    Also, dont ya think it may have been helpful to have informed players of this?

    NO PJP on fixed and CA is a HUGE thing to just not mention until the players revolt.

    I am hoping that Mania will begin using this blog to inform us players of important information such as this in the future.

  20. 20
    GM Bill Said @ 1:06 pm on January 22nd, 2008

    Hi all,

    Let me explain what I have been doing with the help of some of the supervisors over the past several days since we have upgraded and then maybe you’ll understand what is happening.

    When we upgraded to the new format that you all are enjoying, not only did we upgrade our home page look but also our back end areas.

    When I refer to the back end that is the part of our system that the Office and programming staff and myself and supervisors can access information about games, accounts and player. It is how they office credits accounts and how we build and program games etc.

    Since I became the Chat Coordinator several years back it has been my responsibility to build, edit and maintain the games we program with some assisted help when needed( like GM’s Catie, Maureen and Abi or Jordan, Shawn and Olga so it is not the chat Gm’s that assist in this endeavor). All our games were all set and ready from the old system, but when we upgraded to new system some of the games features did not transfer over with those games- the biggest part were the PJPs. Another part was the amount of games we could view freely on the new games list. (The games are still there but not viewable without viewing them by number- they are working on fixing that but that take times.)

    So in the meantime what that means for you as players is some games may not yet have the PJP back attached to the games. We have a total of 4202 games we have built over the past several years and we cannot view 2392 of them on our game list. So not only do we have to manually add back the PJP to the games we can see but also the 2393 we cannot, which means we have to individually look up each game number and then edit them.

    To edit the games is not just an easy task in itself, we cannot just select a group of games and say ok turn on the PJP, we have to open each game and attached the correct PJP since we have 7 different PJPs in play to correct game, make sure the PJP hit average is set (i.e. coveralls are set at 46) then make sure it is set to right part of the game most are games are on part 1 but for Money Pot they are on part 3, then we hit update, it then makes sure we want to make that game on the game and if all is correct then we hit save and close. Then start all over with the next game ….you can see that this does take a long time to accomplish.

    Last week we had a few issues when we tried putting some back in so after doing alot of them we had to restart all over again from scratch, so yes we will get them all in and hopefully very soon. I hope this also explains what is going on and how some things do take time to get completed when they do have a glitch or we have issues with them.

    Thanks for listening,

    GM Bill
    GM Chat/Game Coordinator

  21. 21
    gsfan Said @ 2:13 pm on January 22nd, 2008

    bill, tyvm for al the information u give to us. i know it msut be a extremely diffucult time for all your staff. like i been saying i am very patient throught out this proscess and will continue to. i myself not really realize all the work that had to be done so that being said i will say TYVM to u and your entire stafff for all the time and extremely long hrs put in to get all things running properly. again sorry for them that had not friendly words at all, i also was digusted.
    also will u please give us a update on your health, we all been thinking about you and hope u are gettting better daily. your fan mark

  22. 22
    IPLAYHERE2 Said @ 3:56 pm on January 22nd, 2008

    thank you for info…

  23. 23
    OoOosnappleiwon Said @ 4:32 pm on January 22nd, 2008

    Thanks bill and olga for the updated information! I want to take this time to apologize for anything I said that may have been hurtful (I dont think I did) but like I said if I did my apologies! I have always loved mania and I have referred many of my friends here. I dont want to go anywhere else as I have built up my loyalty, I love all of my roomies and gm’s and would miss them all dearly if I left *sniffle* I will try to stick it out with you guys. Again I am sorry and hope you forgive me! *sniffle*

    P.S. as for sending in TT how come I can send it in but not see the response? And due to this who would I send my questions to? Thanks :)

  24. 24
    flower61 Said @ 4:34 pm on January 22nd, 2008

    ty bill some of us no that you are all working very hard just dont make yourself sick again hon ty to all working so hard waiting faithfully for cc to come up p.s . tell skinny wife im stuck at 25lbs still a struggle hagd

  25. 25
    GM Bill Said @ 4:43 pm on January 22nd, 2008

    Snapple,

    To view the responce to a help ticket log in to home page and click on “my account” at top of page then on left u will see a list of options u can pick from - under help desk u will see “List Help tickets” click on that and then u can view the tickets you have sent.

  26. 26
    Mary Grace Canepa Said @ 4:44 pm on January 22nd, 2008

    One little note to say I miss you all and hope I’ll be able to fund soon! Bingomania remains the best site to play online and am anxiously awaiting the cc funding option so I can play finally!

    Meanwhile good luck to all those who are playing and will join you as soon as possible; again, it depends on the ‘funding’ options none of which currently are working for me. Even eWalletXpress is not a current option for me :-(

    Be back in High Rollers ASAP..

    Mary Grace Canepa
    aka AngJude

  27. 27
    GM DEBBIE Said @ 4:45 pm on January 22nd, 2008

    TO CHECK FOR HELP TICKET REPLIES GO TO “MYACCOUNT” AND ON LOWER RIGHT SIDE OF PAGE CLICK ON TRACK

  28. 28
    GM DEBBIE Said @ 4:48 pm on January 22nd, 2008

    OOPS DISREGARD LAST BLOG BY ME LOL THAT IS FOR RECONCILE NOT HELP TICKETS…. MY BAD

  29. 29
    gsfan Said @ 4:50 pm on January 22nd, 2008

    hey snapple and ((flowerrs)) how are u? i hope u 2 are doing well and flowers i not know u were losing weight, thought u looked good as u was :).
    miss u all and see agan soo? mark

  30. 30
    OoOosnappleiwon Said @ 4:51 pm on January 22nd, 2008

    lol…thanks debbie and bill but i do that and nothing….bill i sent you an email and i explained it in there! Thanks

  31. 31
    OoOosnappleiwon Said @ 4:52 pm on January 22nd, 2008

    ((((((((((mark)))))))))))) I miss you and all my roomies and Gm’s *sniffle* tell them I said hi and I might be breaking down and depositing using *grinds teeth* ewallet! I cant take it anymore I need my mania and roomies!!!!!!!!!!!

  32. 32
    gsfan Said @ 4:53 pm on January 22nd, 2008

    lol debbbie, least u tried. how are u? i hope to see u in chat later in week and if not miss ya and hi to familly..mark

  33. 33
    gsfan Said @ 4:56 pm on January 22nd, 2008

    ((((((((snapple)))))) be patient and it will be up and u can fund and play with us again PROMISE. i miss ya too and have a huge hug waiting for u when i do see u again in chat. tc and hi to family…mark

  34. 34
    ABingoWinner Said @ 7:58 pm on January 22nd, 2008

    awwwwww look at all the love lol i want my hug mark :P

  35. 35
    OoOosnappleiwon Said @ 10:48 pm on January 22nd, 2008

    omg does that mean CC has come to an end??????????????????????
    ?

  36. 36
    Braydens nan Said @ 10:56 pm on January 22nd, 2008

    Bill, i tried what you said to wiew a help ticket, all it said was 1 item found, nothing to read, also i was wondering where to find my purchases, i looked under purchases and bonuses but no matter what date i put in or month it shows i only did 2 purcheses, this is not right and i hope it doesn’t mess up the loyalty bonuses, thanks

  37. 37
    ceappleby Said @ 11:12 pm on January 22nd, 2008

    I have nothing good or bad to say about the new site….I am still unable to get into the rooms, and now, it seems that no one wants to help me at all. I have not heard from anyone about this issue in several days……I did enjoy playing here, and have tried many other sites and have not liked them as much, but at least I can play. Is there any help yet for those of us who cannot access the rooms?

  38. 38
    OoOosnappleiwon Said @ 11:16 pm on January 22nd, 2008

    ceappleby did u try emailing bill? he is very helpful.

  39. 39
    Shawn Said @ 11:46 pm on January 22nd, 2008

    Snapple, CC has not come to an end. That was just an excerpt taken out of context. We are working hard to get CC back asap and to make sure outages don’t happen in the future.

  40. 40
    OoOosnappleiwon Said @ 11:55 pm on January 22nd, 2008

    PHEWWWWWWWWW *WIPES SWEAT OFF FOREHEAD* *PUTS MEDICATION AWAY* thanks goodness I got scared for a minute. Thanks for clearing that up! :)

  41. 41
    GM GrandMawNut Said @ 12:44 am on January 23rd, 2008

    (((Roomies)) Belive me I just had to add, that if your concerns are not being addressed as quickly as you like, pleae, please be patient!!!!! I for one can assure you all this is the best and most honest site you’ll ever see. I know for a fact the changes are hard on us all. We raise kids and think of what they’ll turn out to be but instead they go there own way. BingoMania is here and will be here and WILL address all issues asap!!!! I’m a bit hurt as well as a “GM” sometimes we don’t always have the answer’s your looking for and I”m sure I can speak for all of us “GM”s as we TRY to give you all the info that we can. Bill, Catie, Abi and the mania staff that are working on everything tries to keep us informed sometimes it’s just not when we need the info to be able to pass it on and you get frustrated and think we’ll I’ll move on but your doing exactly what Manis is trying to do “MOVE ON” however it’s much more complicated with all the technicalities for the new system that I’m sure those that are involved get so tied up that it’s hard to get answers to everyone.
    “”"”38ceappleby”"”
    “Is there any help yet for those of us who cannot access the rooms?
    I’m sure you’ll get an answer soon, however you can call the 1-800 number or even email Bingomania.

    Some of GM’s like myself don’t have sound, so with that being a minor issue as well as you can see there’s lots of things happening!

    Please, I’m asking you all to understand that this company is the best out there I know this for a “FACT” and Stu nor any of us would let you down intentionally and I know that this is the MOST CARING company out there!!! (((Luvs and Hugs))))

  42. 42
    olga Said @ 3:12 am on January 23rd, 2008

    ceappleby hun, please try e-mailing Billy at techdoctor@bingomania.com… he’s really good at figuring out these technical issues and maybe you two can get on the phone or talk via e-mail to get you playing again!

  43. 43
    olga Said @ 3:21 am on January 23rd, 2008

    braydens - pweeze don’t use blog for support issues! we’re trying to keep the blog comments relevant to all our peeps reading them… i will e-mail you with a response about your issues

  44. 44
    gsfan Said @ 4:44 am on January 23rd, 2008

    (((((((winner)))) sorry for late hug but was working when u wanted it :(. i am working so much i not sre what day of week it is any more lol. miss ya and see u soon?
    also gmnut..i enjoyed reading your post..tyvm for it..mark

  45. 45
    Braydens nan Said @ 7:31 am on January 23rd, 2008

    Thanks Ogla i’l wait for your email, have a good day everyone.

  46. 46
    Braydens nan Said @ 7:34 am on January 23rd, 2008

    ops meant Olga, still half asleep here.

  47. 47
    WVPennyWins Said @ 8:07 am on January 23rd, 2008

    I would like to know where did my blog go ? I sent it on Jan 22 at 11:23 pm it was there last nite and today it is skipped over..I did not say anything bad or advertise another site…actually I was defending Mania…hmmm

  48. 48
    ABingoWinner Said @ 9:33 am on January 23rd, 2008

    ty ty mark :D…i feel ya my brotha….i will be back soon…bf cut me off for the week or at least he thinks he did (muwahahaha)

  49. 49
    1ALLRED Said @ 10:39 am on January 23rd, 2008

    Hi Mark mdf ss you are working so much. I am worried about you hun. Miss you in the various rooms. Hope to see you soon. GBU & MAWOY.

  50. 50
    hotcoal4skip aka skinskippy Said @ 12:12 pm on January 23rd, 2008

    well i for one think you have all done a great job. we love and support you all. thank you all sooooooooo verry much.
    ps. cant wait for cc option to be bak up. but love all the rest tytyty
    love skinskippy

    pss. love and hugs to all mfs

  51. 51
    gsfan Said @ 1:24 pm on January 23rd, 2008

    ((((1allred))) not need to worry about me but tyvm though.i be in chat soon and maybe when u are in so i can all friends friendly smiles. GBU and MAWOY also and all my friends.
    u wouldthink with all the ot i gettting lattely i could affforod typing lesons lmao :)
    and winner i tell bf that u will karate chop some sense in him if he not beheave lool :)

  52. 52
    ABingoWinner Said @ 1:35 pm on January 23rd, 2008

    He is saying maybe friday Mark…LOL We shall see ;)

    He smashed my car up once and i right hooked him so he’s scared LMAO

  53. 53
    ABingoWinner Said @ 1:40 pm on January 23rd, 2008

    ATTENTION TECHIES OR STAFF:

    I got a question…when is the fair and square room going to be open please?

  54. 54
    gsfan Said @ 2:38 pm on January 23rd, 2008

    u go winner, when ever he gets out tc and seee u soon :)of line just use him as a punching bag til he falls to your mercy lol.tc and see u soon :)

  55. 55
    olga Said @ 3:49 pm on January 23rd, 2008

    WVPennyWins - your comment is there, number 301 =)

  56. 56
    olga Said @ 3:51 pm on January 23rd, 2008

    BingoWinner - not sure about the Fair & Square room actually, will ask GM Bill about it and get back to you

  57. 57
    Red4speedy431 Said @ 3:59 pm on January 23rd, 2008

    the way to see a response for a help ticket is to click on the ticket number

  58. 58
    WVPennyWins Said @ 5:02 pm on January 23rd, 2008

    TY Olga, I know it was 301 but all I can see here is Blogs from 1 to 57 where do I find 301?

  59. 59
    YUMeeeLuckeee Said @ 5:13 pm on January 23rd, 2008

    Penny….everyone is using two different blogs…Your’s is on the other one. Go back to the page where you can click on recent comments, and find one, from the other blog. If anyone else has a better way to get there…(oh, you can bookmark each of them DUH…never mindddddddddd) lmao

  60. 60
    YUMeeeLuckeee Said @ 5:17 pm on January 23rd, 2008

    OK…oopsie meeeeeee

    Penny…go to the top of this page…on the right hand side and you will see…recent posts…the 2nd one down is…we’re having a partaaay…that’s the old blog.

  61. 61
    IPLAYHERE2 Said @ 6:22 pm on January 23rd, 2008

    yes I whined and I won (finally) nothing big but it was a win..

  62. 62
    YUMeeeLuckeee Said @ 7:08 pm on January 23rd, 2008

    Yeahhhhhhhh IPLAYHERE2!!!! Time for some wine! lol For celebrating, of course! LOL!

  63. 63
    ceappleby Said @ 9:00 pm on January 23rd, 2008

    I have called several times, been put on hold, then passed around for a while, and no one came up with anything. I have emailed bingomania and submitted several help tickets, and still got no where. I will try emailing techdoctor ( i have not heard of this before ) and see what happens.

  64. 64
    WVPennyWins Said @ 9:29 pm on January 23rd, 2008

    Thank You, YUMeeeLuckee….I found it…I just had to read any response to my post…because after I wrote it I went to sleep and dreamed that all of us U.S. gamblers surounded the White House with signs and protesting and demanding our online gambling back..hmmm sweet dreams huh…and as far as them getting anymore taxes from us I think we have paid enough…I think if you are going to be a elected official you should not be allowed to have pockets in your trousers and if you do we will tax you. LMAO get my drift

  65. 65
    YUMeeeLuckeee Said @ 11:05 pm on January 23rd, 2008

    LOL! Let’s not even go into how much our elected officials ‘earn’, for the rest of their lives…they don’t even pay into Social Security. Who needs to, when you have a guaranteed lifetime salary? Sheesh!!

  66. 66
    gsfan Said @ 5:45 pm on January 24th, 2008

    i have a question..is there a name for our new female caller? if not will there be a name the new caller contest possible in future. mark

  67. 67
    YUMeeeLuckeee Said @ 6:55 pm on January 24th, 2008

    ((((((mark)))))) In case no one answers you….oh wait, back to the lack of communication thing. The response you might receive is, “This blog is not for technical questions. Please submit a ticket.” Or, “This blog is not for game suggestions. Please submit a ticket.”

    Howeverrrrrrrrrrrr, some people can’t even get the home page to load, to submit a ticket. lolol I am not laughing at that…I feel bad for them. It’s very frustrating, I am sure. I am laughing at the fact that they are being told to submit a ticket, when they have posted that they can’t get the home page to load. Some, that can load the home page, can’t read the response to their ticket.

    That is funnyyyyyyyy!

    Miss seeing ya in chat hun!

  68. 68
    Evaanett Said @ 4:20 am on January 25th, 2008

    for all those who cant load home page and therefore cant send ticket.. maybe u can send an email to support@bingomania.com

  69. 69
    YUMeeeLuckeee Said @ 9:25 am on January 25th, 2008

    Thanks Eva! I couldn’t remember if the email addy was…’support’ or ‘help’. I am sure this will help lots of folks.

    Have a great day! :)

  70. 70
    YUMeeeLuckeee Said @ 9:30 am on January 25th, 2008

    Roomies…

    Just wanted to let you know that I am keeping Yahoo open now, so I can see your emails, sooner. I usually don’t keep it open because all the junk mail pop ups drive me nuts! OK…more nuts. lolol Usually, I only check Yahoo email once per day, in the morning.

    I am receiving so many emails from everyone, and I know that when I send an email, I hope for a quick reply. So, for awhile, I will keep Yahoo open, so I see your emails, as they come in. :) Keep them coming!

    LuckeeeStars@yahoo.com

  71. 71
    olga Said @ 11:53 am on January 25th, 2008

    Heya Mark,

    The name of the Bingo caller is Mellie, but GM Bill is thinking of changing it back to a dudely character… We don’t have Skippy caller anymore unfortunately - he’s keeping old Rusty company. What do you guys think? Boy or girl caller??

  72. 72
    gsfan Said @ 12:45 pm on January 25th, 2008

    hi olga,
    tyvm for reply to my question. i think it be cool if if we had both male/female callers.the roooms that not get played much has the female caller and rooms that get played very often have the male caller. but to really answer your ? i like the girl caller exept nicnknacks has a bill clinton voice lol. again ty for answer to question and more importantly tyvm for all the hard work u and rest of staff are doing to keeep mania number one and i also am patiently waiting for cc opotion to come back. may u and your staff have a pleasant day and a wonderfull weekend…mark

  73. 73
    olga Said @ 1:43 pm on January 25th, 2008

    That’s not Bill Clinton!! lollll that’s elvis! He is a bit obnoxious though, I have to say… Thanks for your idea - we’ll give it a go =)

  74. 74
    MW53 Said @ 2:01 pm on January 25th, 2008

    Olga,

    I personally would like a male caller, voice similar to one on Ole Rusty would be great! Thanks for asking our opinion on this! Have a nice day!

  75. 75
    foodidit Said @ 2:18 pm on January 25th, 2008

    i just what a caller dont have sound there

  76. 76
    ABingoWinner Said @ 2:19 pm on January 25th, 2008

    I agree with MW53…but please get rid of Elvis AGHHHHHHHHHHHHHHHHHH he drives me insane!!!!

  77. 77
    olga Said @ 2:34 pm on January 25th, 2008

    lolll your subtle hints have been received - elvis will leave the building! :D

  78. 78
    olga Said @ 2:38 pm on January 25th, 2008

    foodidit - so sorry about your caller withdrawal! we can’t figure out why some peeps can’t hear it and we can’t replicate the issue cause it seems to be present on certain computers only.. try getting the latest version of Macromedia flash player and playing around with game options -> bingo caller and the sound icon buttons in your game window. Sometimes a combination of these to being on/off works.

  79. 79
    Bingo Doll Said @ 3:44 pm on January 25th, 2008

    Just a quick question. I realize that there is much work going on behind the scenes to get everything back up..CC, PJP etc. I noticed that the free slots are no longer showing. Am I just missing something, are they “in Progress” or have they been eliminated? I wouldn’t imagine they would be high on the priority list so figure they will return at a later time? I was going to suggest that those who cannot fund get at least a partial “mania fix” on the free games but that would be silly since I can’t find them LOL.
    No hurry on the answer. Great job folks on all the changes!

  80. 80
    OoOosnappleiwon Said @ 3:46 pm on January 25th, 2008

    O.k. it’s not Bill Clinton or Elvis! It’s a redneck hillbilly!!! Whom I find very annoying! AB A12…AB A3….rofl needless to say I stay away from that room now…lmao….hey olga how bout getting rid of that annoying music we got going on after someone wins? O and the bloop bloop bloop everytime I daub a number…rofl…Have a good day and I hope CC comes back soon!!

  81. 81
    Mary Grace Canepa Said @ 3:57 pm on January 25th, 2008

    So good to be able to communicate with fellow players and keep up with the latest news and information ….. so thanks Bingomania and Stu for this blog. ( Still trying to figure out what that acronym stands for LOL ) Nonethless, since I haven’t been able to fund since Mojo went up, I can identify with most of the problems expressed. Did send in a ticket and do believe all are working hard to get the cc option up and running again. There is no site like Bingomania!!!!! None. I will continue to look in and hopefully, my old life at bingomania will return soon. Meanwhile to all who are playing… best of luck and many hugs and kisses to all.

  82. 82
    Bomber Said @ 4:01 pm on January 25th, 2008

    I would just like to say….Ummmm.Nothing……when Mania gets back to normal everyone will be happy.Just go with the flow,things take time and I am sure they want their site back to normal more then anyone.Everyday the cc is down they are losing Money, not good.they know this and will fix it. When I am depressed I just go listen to Elvis calling he cracks me up.Everyone is getting down because of the things posted on this Blog. I hardly ever read it ,sure its a way to vent, but try and be positive because many new players read this and its not fair to them to put Mania down. Mania has been a great and fair site for many years now and many years to come.Look on the bright side,they have put up with me for over 6 yrs now and they are still here.Now thats a Miracle………….gooooooooo Mania

  83. 83
    Bomber Said @ 4:24 pm on January 25th, 2008

    This is for STU,
    Did you ever think about setting up a Bank of Mania.Why not let players have Bank Accounts set up directly in Mania.If we want to withdraw we can send our money to Mania,s Bank.It could stay there for our use ,if we want to fund with it or just keep letting it add up till we have enough to withdraw it with e-wallet.When we want to deposit we can use our cc or a Money gram to add to it.I am sure you can set up some sort of Funding on your own.This would make it easy on us to withdraw and fund.Most of the time players never get a chance to see what they won, because it all goes back to you anyways.Just an idea to think about,Thanks.

  84. 84
    itsallNdaballs (aka balls) Said @ 4:25 pm on January 25th, 2008

    high five to u bomber…jumpin up with hand open wide..we need positive..positively speakin and we need more players like u

  85. 85
    Bomber Said @ 4:34 pm on January 25th, 2008

    Hey heres a cute name for our new Bingo Caller.how about PORKABELLA….GET IT…Kinda like Italian for Girl Pig, lol

  86. 86
    Bomber Said @ 4:36 pm on January 25th, 2008

    Hey Itsa, thanks hun its usually my Big mouth that gets me into trouble but I always speak my peace and try to help Mania and the roomies.Thanks sweety good luck to you

  87. 87
    itsallNdaballs (aka balls) Said @ 4:37 pm on January 25th, 2008

    rofl good one..and sounds almost like a mushroom{kept in dark and fed poo} portabella i likes it what we gonna call her for short pork-a-b by the way i have really improved on my basic math skills lol

  88. 88
    suzees Said @ 4:38 pm on January 25th, 2008

    Does anyone know if the Friday special is on tonight in the High Roller Room? Seems like it’s been a couple weeks since $250 games were played on Friday Night!

  89. 89
    Bomber Said @ 4:44 pm on January 25th, 2008

    Wish I could help you, but without the cc . I am lucky to be playing in looney where the wonderful Pots have been a whopping $2.50.You can always call them hun and ask Hey (((Balls)))))))))) that would be a good name for her porkaB……when shes not calling our numbers, lol

  90. 90
    itsallNdaballs (aka balls) Said @ 4:52 pm on January 25th, 2008

    yeah porkab does sound like a winner lol bomber i hope u get things worked out soon..so u signed up with ewalletexpress there bomber i on a set limit of 150 a week..i have to b controlled rofl

  91. 91
    flower61 Said @ 5:14 pm on January 25th, 2008

    ty ty hip hip hurryyyyaaaaaa elvis is leavingggg tyyyyyyyyyyyy

  92. 92
    gsfan Said @ 5:16 pm on January 25th, 2008

    (((bomber))) ((balls))) miss u both and yes bomber we neeed more positive feedback and less nagitivity.
    miss u in chat and hope to again very very soon..xoxo mark

  93. 93
    gsfan Said @ 5:19 pm on January 25th, 2008

    ((((flowers)) i glad they took my suggestion.
    how are u and family? i hope to see u again soon and miss you……….mark

  94. 94
    flower61 Said @ 5:40 pm on January 25th, 2008

    WE DOING OK HOW ABOUT U AND YOURS HOPE U NO WORKING SO HARD HON HOPE TO SEE U SOON MISS U

  95. 95
    OoOosnappleiwon Said @ 5:50 pm on January 25th, 2008

    I was thinking of calling her skipolena…I swear she is skippy’s evil twin….or even his estranged wife…..rofl

  96. 96
    gsfan Said @ 7:07 pm on January 25th, 2008

    i am frustrated at work flowers, i was so mad i actually screamed in the store and ran the lmao. i miss u also and hope u and family are ok and see u again soon also :)

  97. 97
    Sab524 Said @ 3:30 pm on January 26th, 2008

    Us OLD FOLKS. (like me}- don’t adjust well to change, but I’m working on it—because this IS the best site out there. The best GM’s also!
    Thanks for this blog, and all your hard work!

  98. 98
    terry32 Said @ 3:50 pm on January 27th, 2008

    with your old system I was able to pick my cardsa early. sometimes 3 min. before game plays. I can’t do that anymore.

    are you going to make it possible to do this aare we stuck with new system.

    I think you are doing a gret job. I am frustrated because I can’t fund with cc but will wait til you get this fixed.

    I have funded with ewallet but can’t do so anymore.

    Please keep up the good work.

    terry32

  99. 99
    olga Said @ 11:55 pm on January 27th, 2008

    snapple - unfortunately no way to get rid of that beeping =( But I’m pretty sure you can tune out that music by clicking on the sound icon in the top right, but keeping bingo caller on in your game options menu… then you should just hear the caller and no music

  100. 100
    olga Said @ 11:57 pm on January 27th, 2008

    bingo doll - the free slots and other games are definitely coming back! It’s on my looooong “to-do” list lolll you’ll be able to get to them by clicking “slots” in the main menu when not being logged in to the site. They’re not up yet, but working on it =) right now all our efforts are towards bringing CC back

  101. 101
    olga Said @ 12:00 am on January 28th, 2008

    Bomber, Mary, Sab524, Terry, and everyone else - thank you all for your kind words.. this blog can definitely be a menace more than a fun community porthole… we really appreciate your positive outlook and hope that most other peeps feel the same way :)

  102. 102
    ceappleby Said @ 12:57 pm on February 1st, 2008

    I am still unable to access the games rooms, I cannot get into any rooms, I can’t play slots or poker. I have emailed tecdoc or whatever and never heard back. Can some please help me? Thishas really gone on long enough, and I have called and posted in the blog and sent in help tickets, and I am starting to feel like no one really cares.

  103. 103
    trish4thewin Said @ 3:18 pm on February 1st, 2008

    Hi,
    I hope the CC option comes back soon for us folks in the USA. I miss playing big time!! Thanks for all the hard work, look forward to being able to play again.
    Sincerely,
    Trish

  104. 104
    Mary Grace Canepa Said @ 10:01 am on February 2nd, 2008

    ((((((((((((((huge hugs all around ))))))))))))))

    Thank you all at Bingomania for your hard work, enormous efforts on our behalf and for slugging it out through all the wailing and gnashing of teeth while we were down. I was one of the biggest “whiners” and have to express my apologies to all management, GM’s and mostly my fellow “maniacs” who had to endure the endless moping and drivel from me.

    All I can say is the “angst” when bingo is down is only as great as the “joy” when bingo is up and running!!! So accept my apology for all my personal bad manners and my sincerest gratitude for the new and improved and I must say…. the very, very best bingo site online!!

    Mary Grace Canepa
    aka AntJude
    :-)

  105. 105
    maid marion Said @ 1:04 pm on February 13th, 2008

    (((((huggs to mania family staff)))))
    Keep up the good work and please dont let a few make you fell that most of us have stayed with Mania so long because we are at the best sight on the net and we know it.
    Thank you Marion Bolton (maid marion)

  106. 106
    paulette Said @ 8:50 am on March 30th, 2008

    Thanks for the information:)

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